01 / UNDERSTAND
Read email + CRM context
Find the customer, thread and account history.
MailCRM
AI orchestration for real work.
Connect your tools, give AI context and let workflows move from question to action.
Not another chatbot. A working layer between your people, software and decisions.
AI THATACTUALLYGOES SOMEWHERE.
NEW REQUEST
02 / RESEARCH
Search internal knowledge
Policies, documents and the latest approved answers.
18 sourcesPermissions checked
03 / DECIDE
Select next action
Refund request matches policy. Confidence 94%.
PolicyReasoning
04 / EXECUTE
Update CRM. Draft reply. Create task.
Actions are prepared but not sent yet.
CRM writeDraftTask
05 / HUMAN APPROVAL
Ready to send
Maya has the final word.
ApproveReturn
CONTEXT BEFORE CONFIDENCE.
4 SYSTEMS CONNECTED
1 HUMAN CHECK
02 / CONTEXT
GOOD AI
NEEDS CONTEXT.
Customers. Documents. Permissions. History. Systems. Decisions. Without context, intelligence is just autocomplete.
CRM42 customer records
EMAIL17 live threads
FILES218 documents
CALENDAR32 upcoming events
BILLING8 open invoices
SUPPORT12 active tickets
KNOWLEDGE6 approved spaces
PERMISSIONSRole-aware access
BUNDLECONTEXT READY18 sources connected
03 / INTEGRATIONS
PLUG INTO
WHAT ALREADY WORKS.
Use the systems you already trust. Add a working layer, not another place to copy data into.
LOOPLINE
04 / BUILD A FLOW
FROM EVENT
TO ACTION.
Automate the handoff, not the accountability. Every step can inspect, decide, act or stop for a person.
05 / HUMAN CONTROL
PEOPLE
STAY IN
THE LOOP.
Automation can move fast without moving blindly.
READY FOR APPROVAL
Refund request
Customer: Helio Parts
€2,840
AI RECOMMENDATIONApprove
CONFIDENCE94%
Reason
Contract allows refund within 30 days. Purchase date and account status match policy.
APPROVED
REQUEST RETURNED
Request received
Customer verified
Policy matched
AI recommendation generated
Approved by Maya
06 / AI WITH A JOB
GIVE AI
A JOB.
MODEL ROUTING
THE RIGHT MODEL
FOR THE RIGHT JOB.
AUTO ROUTING — ON
OBSERVABILITY
SEE WHAT
THE AI DID.
If it can act, you should be able to see why.
0%LESS MANUAL WORK
0HSAVED / WEEK
0×FASTER RESPONSE
0%AUDITABLE ACTIONS
CONTEXT → REASON → APPROVE → ACT → OBSERVE → CONTEXT → REASON → APPROVE → ACT → OBSERVE →
REAL EXAMPLES
WHAT DOES
IT ACTUALLY DO?
SCENARIO / 01